Legal Notice

LEGAL NOTICE

Ownership of the domain https://www.tayzenmlg.com

In compliance with the provisions of Law 34/2002 of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), we inform you of the following legal aspects:

• Responsible for the website: Jose Ramón Rodríguez Olmedo
• Contact Address: Lagar de Cotrina 18, 29014, Málaga
• Email from Contacto:joseramonmtg@gmail.com
• Tax Data: D:N:I: 26839870C

Purpose and scope of application.

This Policy shall apply:

• To those who visit and interact with the www.tayzenmlg.com website.
• To persons who voluntarily communicate with Tayzen Malaga via email, telephone, forms, social networks, postal mail, SMS or any other means of contact established by the company for this purpose.
• To those who request information on products and services or who request to participate in any of Tayzen Malaga’s commercial actions.
• To those who formalize a contractual relationship with Tayzen Málaga by contracting or purchasing its products and services.
• To those who, directly or indirectly, have communicated their data and given their express consent for such data to be processed by Tayzen Malaga for any of the purposes set out in this Policy.
• The express acceptance of this Policy is required for the use of Tayzen Málaga products and services.

Unless legal representation or power of attorney, the data provided must be personal data, corresponding to their own identity, adequate, relevant, current, accurate and true, being the user and / or customer the only responsible for any direct or indirect damage caused to third parties or Tayzen Malaga by the use of data of another person or their own data when they are false, erroneous, not current, inadequate or irrelevant. Likewise, the user and/or client who communicates the personal data of a third party shall be responsible for having obtained the corresponding authorization from the interested party, as well as for the consequences if this is not the case.

The user and/or client who communicates personal data to Tayzen Málaga declares to be of legal age, in accordance with the provisions of Spanish law. Any data provided about a minor will require the prior consent or authorization of their parents, guardians or legal representatives, who will be considered responsible for the data provided by the minors in their care.

Information provided on the web.

We reserve the right to make, at any time and without prior notice, modifications and updates of the information contained in the Web, the configuration and presentation of this, the conditions of access, contracting conditions. etc.

The company responsible for the Web does not guarantee the non-existence of interruptions or errors in accessing the page or its content, nor that it is updated or free of viruses or any other element that may cause alterations in your computer system.

The owner of the website shall not be liable for any consequence or damage that may arise from the non-consensual use of the information contained therein or those arising from the services and opinions made by third parties.

It is reported that this page uses cookies to facilitate navigation, if the user does not want it, you can set your browser so that this does not happen.

Intellectual and industrial property.

The texts, images, logos, distinctive signs, sounds, animations, videos, source code and other content included in this website are the property of Tayzen Málaga, or it has the right to use them, and in this sense they are protected by the intellectual and industrial property legislation in force.

Any transmission, distribution, reproduction or storage, in whole or in part, of the contents stored on this website is expressly prohibited without the prior express consent of the owner. However, users may carry out the reproduction or storage of the contents of the website for their exclusive personal use, being expressly and strictly prohibited the reproduction of elements or contents of this website, made for profit or commercial purposes.

Responsibility of Tayzen Malaga

The products presented on the website are in accordance with Spanish legislation. The responsibility of Tayzen Malaga cannot be invoked in the case of products that do not comply with the legislation of the countries to which they may have been sent according to the customer’s order. It is therefore up to customers outside Spain to verify the possibility of importing or using the products they request from us.

Access to the website is voluntary, and therefore the responsibility of the user, who will be responsible for any direct or indirect effect that may arise from the use of the website, including, but not limited to, any adverse economic, technical and/or legal result, as well as the disappointment of the expectations generated by our website, and the user is obliged to hold Tayzen Málaga harmless for any claims arising directly or indirectly from such events.

Tayzen Málaga is not responsible for any damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the users, caused by reasons beyond the control of Tayzen Málaga, that prevent or delay the provision of services or navigation through the store, or delays or blockages in the use caused by deficiencies or overloading of the Internet or other electronic systems, or the inability to provide the service or allow access for reasons not attributable to Tayzen Malaga, due to the user, third parties, or force majeure.

Tayzen Málaga does not control, in general, the use that users make of the website. In particular, Tayzen Malaga. is not responsible in any case that users use the website in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so in a diligent and prudent manner.

Obligations of customers and users.

In general, the user is obliged to comply with these general conditions, as well as to comply with the special warnings or instructions for use contained therein or on the website and always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and refraining from using the website in any way that may prevent, damage or impair the normal operation of the same, the property or rights of Tayzen Malaga, its suppliers, other users or in general any third party. Access to and use of the portal by minors is prohibited without the express consent of their parents. Tayzen Malaga is not responsible for the truthfulness and accuracy of the data filled in by the user and therefore cannot verify the age of the user.

Specifically, and without implying any restriction to the previous section during the use of the website https://www.tayzenmlg.com the user agrees to:

1. Provide truthful information about the data requested in the user registration form or order form, and keep them updated.
2. Not to enter, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of others and in general the current regulations.
3. Not to introduce, store or disseminate through the store page any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or any of the equipment, systems or networks of Tayzen Málaga, any other user, Tayzen Málaga’s suppliers or any third party in general.
4. Keep diligently the “user name” and “password” provided by Tayzen Málaga, assuming responsibility for any damages that may arise from the misuse of the same.
5. Not to carry out advertising activities or commercial exploitation through the web, and not to use the contents and information of the same to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties.
6. Not to use false identities or impersonate others in the use of the website or in the use of any of its services, including the use of passwords or access codes of third parties or in any other way.
7. Not to destroy, alter, use for use, render useless or damage the data, information, programs or electronic documents of Tayzen Malaga, its suppliers or third parties.
8. Not to introduce, store or disseminate through the store page any content that infringes intellectual property rights, industrial or business secrets of third parties, or in general any content of which it does not hold, in accordance with the law, the right to make it available to third parties.

The customer undertakes to enable the delivery of the requested order by providing a delivery address to which the requested order can be delivered within the normal delivery schedule. In case of non-compliance by the customer of this obligation, Tayzen Malaga will have no responsibility for the delay or impossibility of delivery of the order requested by the customer.

Privacy and personal data protection.

Data Protection and your privacy is a top priority for us, so we have adapted our Privacy Policy to the Data Protection legislation in force throughout Europe.

Our company declares that it complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

We inform you that we have implemented the necessary technical and organizational security measures to ensure and protect the confidentiality and integrity of your data and will be treated in a lawful, fair and transparent manner, collected for the specific, explicit and legitimate purposes explained in this Privacy Policy and under your consent to be treated. You will have the right to withdraw your consent at any time.

Responsible for the treatment.

Person in charge of the treatment: Jose Ramón Rodríguez Olmedo

Address: Lagar de Cotrina 18, 29014, Malaga

Email:joseramonmtg@gmail.com

Purpose of treatment.

• Conduct of commercial transactions.
• Sending of documentation and commercial advertising information of your interest about our products and services, activities, promotions, news or informative communications.
• To respond to inquiries and to provide information requested by the user/customer.
• Providing services and managing sales to users/customers
• Use data to contact the user/customer for advertising purposes, holding sweepstakes, contests or request for opinion, surveys and commercial and quality control actions.
• Profiling and usability analysis for commercial and statistical use.
• Personnel selection processes, when the user expresses interest and requests to participate.
• Customer and supplier data will be processed in compliance with the administrative, tax, accounting and labor obligations required by law.
• Maintenance of historical records of commercial relations, unless the user and/or client expressly declares its elimination.
• Notifications of relevant modifications in the privacy policy, legal notice or cookies policy.
• For other purposes as specific conditions are expressly accepted by the user/customer.

You can request the revocation of your consent by sending an email with the subject UNSUBSCRIBE ajoseramonmtg@gmail.com indicating the sender of your email.

We will not process your personal data for any purpose other than those described above except as required by law, police investigation or court order.

Legitimation for the treatment.

The legal basis for the processing of data is your consent given at the time of marking the appropriate box provided for this purpose.

Your data will be kept for the duration of the business relationship established and once concluded indefinitely if their deletion is not requested and, in the case of customers, suppliers or employees, at least for the legal periods established in the legislation for the prescription of contractual obligations and in the accounting and tax legislation.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the business relationship established between the parties.

Target audience.

We share your personal data with your consent as indicated below:

• With business partners and external vendors to fulfill our contractual obligations to you. They may not use your personal data in any way other than to sell, provide and/or render the products or services you have purchased.
• With third parties and suppliers necessary for the development of our commercial and administrative activity.
• To comply with court orders and governmental requests, or when necessary to support audit functions or other legal obligations
• To combat fraud or criminal activity, protect our rights, or as part of legal proceedings affecting us.
• In response to a subpoena, or legal process, to the extent necessary to comply with such legal obligations.

We encourage our business partners and unaffiliated third-party vendors to adopt and disclose privacy policies. However, although we exchange personal data with vendors and business partners solely for the above purposes, their use and further processing of personal data they have obtained through us and our European affiliates is governed by their own privacy practices and policies and is not under our control (except for use and processing by vendors and business partners who provide services to us, as described above). Where possible, we restrict by contract how your personal data is used by our vendors and business partners, including merchants, and we aim to ensure that they do not use it for any purposes incompatible with those set out in this privacy statement.

In some cases set out above, we will transfer your personal data to a country located outside the European Economic Area where the level of protection of the personal data you provide may not be considered to be the same as that which is in compliance with European law. In such cases, we apply appropriate safeguards, including contractual commitments authorized by the European Commission, on the recipients of the data to ensure that there is adequate protection of their personal data.

Rights of interested persons.

As a user-interested party, you can request the exercise of the following rights by sending an email to info@rockcd.es, indicating as the subject: “Rights affected”, and attaching a photocopy of your ID, as indicated by law.

Keeping your personal information up to date helps ensure that we can respect your preferences and provide you with the goods and services that are most relevant to you.

In accordance with applicable law, you may request access to any personal data we maintain about you, to update, rectify, delete personal data, to restrict our processing of your personal data, and to provide you or a third party with a copy of certain personal data (the right to “data portability”). You may also object to any of our uses of your personal data as described in this policy, including our marketing activities.

As a user, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

As a user, you have the right to lodge your complaints and claims through our customer service department by the following means:

You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data or your rights as a consumer/user-stakeholder may have been violated. In this case, you will be able to access the European Union’s online dispute resolution platform via the following link:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES

Personal information we collect.

• Contact details (e.g. mailing address, telephone, e-mail)
• Basic personal details (e.g. first and last name, date of birth, nationality)
• Authentication and identification information when web login is required.
• Payment details, when there is a commercial relationship and it is necessary in economic transactions.
• Analytics and other data collected from cookies and other data from interaction with the Website
• Information received from our business partners

Changes to this privacy policy

We reserve the right to modify this policy to adapt it to new legislation or jurisprudence.

Legislation.

For all purposes the relationship between Tayzen Malaga with users, customers or interested parties of its products and services, are subject to Spanish legislation and jurisdiction to which the parties expressly submit.

Cookies.

We use cookies to provide a better service and to give you a better browsing experience.

Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their users, in order to remember some data (for example: preferences in the display of the pages of that server, name, password, products that most interest you…).

There are different types of cookies: Analysis cookies are those that, well treated by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of the use made of the product or service we offer. Social cookies are those necessary for social networks. Affiliate cookies allow tracking of visits from affiliate websites. Advertising and behavioral cookies collect information about user preferences, to learn about browsing habits and display advertising according to the browsing profile. Technical and functional cookies are those necessary for the use of the website.

Cookies are also classified as “Session Cookies” and “Persistent Cookies”. Session cookies are stored temporarily and are deleted when you close the browser window. Persistent cookies are stored on your device between browser sessions and are beneficial because they allow us to remember your preferences and activities while you are on the Site. The length of time these cookies are kept on your device will vary as it depends on the specific cookie used.

You can allow, block or delete cookies installed on your computer through the settings of the browser options you use:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari

Disabling cookies means losing functionality and your experience on our website may be limited, preventing us from offering you personalized content according to your preferences. By enabling cookies we will be able to make recommendations and offers personalized to your tastes and interests and improve your security.

In compliance with Law 34/2002, of services of the information society, we remind you that by browsing this site you are accepting the use of the cookies listed above.

Neither this Web nor its legal representatives are responsible for the content or the veracity of the privacy policies that third parties mentioned in this cookie policy may have.

Web browsers are the tools in charge of storing cookies and from this place you should exercise your right to eliminate or deactivate them. Neither this Web nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or when required by law. According to Google it does not save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations.

Shipping Methods, Shipping Costs and Payment Methods.

In order to deliver your order in the most convenient and suitable way for your needs, we offer you different shipping methods.

Package Correos 48/72 :

With the service Paq 48/72 hours of Correos you can receive your order at your home or workplace in the most comfortable, economical and safe way. Receipt is guaranteed by the signature of the addressee or an authorized person. If it cannot be delivered, the customer will be advised by a notice that he/she has 15 days to pick up the shipment at the post office nearest to his/her delivery address. Remember that since it is a personalized delivery, the signature of the recipient or the person he/she authorizes is required to pick it up. Likewise, it is necessary to present your ID card at the time of picking up your order at the corresponding office.

To the delivery time published on the web for each article, you must add 48-72 hours for the management of the shipment by Correos in the peninsula and Balearic Islands, from 3 to 10 working days for the Canary Islands and approximately 15 working days for delivery in Europe and the rest of the world.

Shipments by agency 24 / 48 / 72 hours:

For orders with 24/48/72 h delivery. We will use the courier company that offers the best service. The courier cannot make deliveries at times arranged with customers or on Saturdays, Sundays or holidays. For international deliveries, these deadlines must be added to those provided by the agency depending on the geographic area requested, which can be consulted on our website or through the help or consultation tools designed for this purpose.

Shipping and/or handling costs are not included in the price and will be shown to you before finalizing your purchase, depending on the shipping address of each order. Shipping costs to the Canary Islands, Andorra, Ceuta, Melilla and areas outside the European Customs Union do not include import costs (customs duties), which will be paid in cash at destination by the recipient of the goods.

Products are shipped to the shipping address you have indicated in the order. In the case of an order of several items with different availabilities, the delivery time will take into account the longest expected delivery. From your shopping cart you will be able to select the type of shipment you want depending on the area and delivery method you prefer.

For prices or services not indicated in these sections, you can ask us for this shipping information through e-mail:joseramonmtg@gmail.com.

The payment methods enabled in our shopping cart are:

Credit Card The transaction is always carried out on the platform designed for this purpose by the bank and Redsys. This type of operation has the necessary security measures to maintain a secure transaction at all times and avoid any type of data loss. At no time does Tayzen Malaga have access or information to this data that is collected through the bank. Tayzen Malaga subsequently receives, through the communications established by the payment platform, only the information necessary to send the order and in no case confidential bank details relating to the customer.

In some cases, this form of payment may take 48 or 72 hours to be processed by the bank and may incur additional costs charged by the bank and outside Tayzen Malaga.

Order placement.

To place an order it is necessary to connect to https://www.tayzenmlg.com, and register as a user, filling out the electronic form that appears at any time on the website of the store and following the instructions indicated therein. After registration, and in order to proceed with the purchase of products, you must add the product you wish to purchase to the basket, according to the instructions on the screen, filling in the order form provided and validating it. The prices and offers presented on the website are valid only and exclusively for online orders placed at https://www.tayzenmlg.com. All prices published on our website include VAT.

The validation of the order by the customer expressly implies the knowledge and acceptance of these general conditions of contract as part of the conclusion of the contract. By validating your order, the customer consents to the possibility of receiving electronic invoices as stated in Article 63.3 of the law amending the revised text of the General Law for the Defense of Consumers and Users and other complementary laws approved by Royal Legislative Decree 1/2007 of November 16). Likewise, the customer has the possibility of downloading this electronic invoice at any time by accessing his personal area in the orders section.

In the absence of proof to the contrary, the data recorded by Tayzen Malaga constitutes proof of all transactions carried out between Tayzen Malaga and its clients.

Once the purchase has been made and in the shortest possible time, always within 24 hours from the execution of the purchase, Tayzen Malaga Customer Service will send you by e-mail a proof of purchase.

Product availability.

The selection of products offered on https://www.tayzenmlg.com, is valid as long as the products are visible on the website, within the limits of available stock. As it is an e-commerce, the stock is updated online, so it could happen, eventually, that during the purchase process the stock runs out, not being able, therefore, in these cases, to continue with the purchase-sale initiated.

Delivery times are always calculated on working days – Monday to Friday – as Tayzen Malaga does not ship on holidays, Saturdays or Sundays. The delivery times indicated are approximate. In case of stock shortage or unavailability of an item Tayzen Malaga will contact you immediately to inform you and give you a new delivery time or, if it is not possible to serve the product, proceed to its cancellation. In any case, a delay in delivery with respect to the indicated deadlines shall not entitle the customer to claim any compensation.